Privacy Policy

Privacy Policy

This website https://www.ladymate.com is owned and operated by SHANTOU UNIGRACE MANUFACTURING LTD. , a company registered in China under the Registered Number: 91440513741720849G, with its registered office at:

No. 1 North Industry Zone, Huanshi Road, Gurao Town, Chaoyang District, Shantou City, Guangdong Province, China.

Shantou Unigrace Manufacturing Ltd. is the data controller of your personal data.

We have adopted this Privacy Policy to explain how we collect, use, and protect the information you provide when using https://www.ladymate.com. Please read this policy carefully before using our website.

We are committed to protecting your personal data and ensuring its confidentiality and security.

1. Personal Information We Collect

When you visit our website, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device.
Additionally, we collect information about the web pages you view, what websites or search terms referred you to our Site, and how you interact with our Site (“Device Information”).

We may also collect personal data you provide to us directly, including but not limited to your name, email address, postal address, payment information, or other details when you register, subscribe to our newsletter, or place an order.

2. Why We Process Your Data

We process your data only as much as necessary to:

· Fulfill any contract we may have with you (e.g., processing an order).

· Communicate with you (e.g., newsletters, customer service).

· Improve and optimize our website (e.g., analytics, statistics).

· Ensure website security and prevent fraudulent activity.

We do not sell or rent your personal information to third parties.

3. Data Retention

We retain collected personal data only for as long as necessary to provide you with the requested services, or as long as required to comply with our legal obligations. Once this period expires, all personal data will be securely deleted.

4. Cookies

We use cookies to improve your browsing experience. Cookies help us understand website traffic and personalize your experience. You can disable cookies in your browser settings, though some website functions may not work properly.

5. Minors

Our website is not directed to individuals under the age of 16, and we do not knowingly collect personal data from minors. If we discover that we have inadvertently collected such information, we will promptly delete it.

6. Your Rights (For EU/UK Residents)

If you are a European or UK resident, you have the following rights regarding your personal data:

· Right to be informed

· Right of access

· Right to rectification

· Right to erasure

· Right to restrict processing

· Right to data portability

· Right to object

· Rights in relation to automated decision-making and profiling

If you wish to exercise any of these rights, please contact us using the details below.

Please note: your information may be transferred outside of Europe (including to Canada and the United States) to support our business operations.

7. Information Security

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of electronic storage or transmission over the Internet is 100% secure, so we cannot guarantee absolute security.

8. Legal Disclosure

We may disclose personal data if required to do so by law or in response to valid legal requests, or when we believe disclosure is necessary to protect our rights, safety, or comply with legal proceedings.

9. Contact Us

If you have any questions about this Privacy Policy, or wish to exercise your data protection rights, please contact us at:

· info@ladymate.com
· SHANTOU UNIGRACE MANUFACTURING LTD. 
No. 1 North Industry Zone, Huanshi Road, Gurao Town, Chaoyang District, Shantou City, Guangdong Province, China
Registered Number: 91440513741720849G